We want to make your travel experience at the Ted Stevens Anchorage International Airport a pleasant one. For this reason, we have a wide range of services and facilities to best serve you. Detailed information can be found at the links provided here.
A free airport shuttle takes passengers between the South (Domestic) Terminal, Employee Parking Lot and Rental Car Facility every 15 minutes. Shuttle service from the North (International) Terminal is available on an on-demand basis. A dedicated telephone line will connect you directly with shuttle dispatch for this service. Please call for service by using the designated wall-mounted phone adjacent the curbside SE end exit door.
Airport shuttle service to/from the Park, Ride & Fly Lot (for extended stay parking) is provided on demand. The free shuttle is provided by Republic Parking System 907-6771074.
Can I take it? Your best reference for determining if an item is allowable is to visit the TSA Website which specifically outlines what can and cannot be taken on your flight.
Foreign Currency Exchange is not available on-site at Ted Stevens Anchorage International Airport. We recommend that you check with your financial institution.
(907) 266-2860 - South Terminal (Visit Anchorage)
(907) 266-2657 - North Terminal (Visit Anchorage)
Ted Stevens Anchorage International Airport offers outdoor pet relief areas at both terminals. Signs providing directions to these areas can be found on the curbside adjacent the baggage claim doors. While inside the terminals, dogs shall remain inside their kennels or on a leash whenever accompanied by their owner/handler.
Information about the movement of animals into and out of Alaska is available on the state's veterinarian page.
Passengers flying with pets must check with their airline to receive instructions regarding kennel size, health certificates, etc.
The following companies offer shipping of animals unaccompanied by their owner:
Hours of Operation:
8:00am -12:00pm / 1:00pm - 4:30pm, Monday - Friday
Lost & Found Office Address:
Ted Stevens Anchorage International Airport
Airport Lost and Found
P.O. Box 196960
Anchorage, Alaska 99519-0629
Ted Stevens Anchorage International Airport (ANC) Lost and Found office is located in the public hallway between the Transportation Security Administration (TSA) checkpoint for B and C concourses and the Norton Sound Seafood House. If you lost an item in an ANC terminal, parking garage or shuttle bus, please visit our office or call (907) 266-2623 for assistance. Please leave a message outside of normal business hours, and we will return your call.
For items left on an aircraft please contact the specific airline directly as we do not handle these items. Please be prepared to provide your name, address, phone number, email address and a detailed description of the lost item.
Lost and Found items are kept for 60-90 days before being disposed of.
Baggage and freezer storage is available at the Airport in the South Terminal.
3801 W. 43rd Avenue
Anchorage, Alaska 99517
Level 1, next to Bag Claim No. 4. Passengers must present an airline ticket or boarding pass in order to use this service.
Alaska Luggage & Seafood Shipping Services
Level 2, across from TSA check-in. Passengers must present an airline ticket or boarding pass in order to use this service.
|South Terminal View Map|
|Pre-Security - Level 1 (Baggage Claim)|
|Pre-Security - Level 2 (Ticketing)|
|Concourse B (ticketed passengers only)|
|Concourse C (ticketed passengers only)|
|North Terminal View Map 411KB|
|Concourse (ticketed passengers only)|
The Ted Stevens Anchorage International Airport is proud to offer wireless Internet access (WiFi) to the public. For your convenience, this amenity is being offered free-of-charge to travelers and is our way of welcoming you to the airport. Those who wish to use this service at the airport will be required to agree to the terms and conditions listed below.
Terms & Conditions:
This service is offered to the traveling public free-of-charge and without warranties of any kind. System users assume all liability associated with the use of the system. Users must comply with all applicable Federal, State, and local laws. Users have no expectation of privacy while connected to the wireless access system. Users assume and accept all risks and any associated damages to hardware, software, or data that may be caused by system users. Use of this system is purely voluntary. Airport employees, principals, or affiliates cannot be held responsible for any conditions that arise either directly or indirectly from system use.
Enjoy the Internet when you're traveling — for free!
The Ted Stevens Anchorage International Airport has partnered with the Alaska State Council on the Arts to present one of the finest collections of current period Alaska Native art in the world. The "Art in Public Places" art gallery is located in two areas: the main collection in the Mezzanine of the "C" Concourse, above the passenger exit lane, and light sensitive art pieces are located in the "Northern Lights Corridor" (connecting the terminal with the railroad and rental car facilities).
Visitors are also invited to view the airport art collection online through two "Art at the Airport" kiosks. One kiosk is located at the bottom of the main escalators outside security. The second kiosk is located adjacent to Starbucks inside security on the "C" Concourse. The kiosks provide information about selected art pieces, with maps indicating the location of art in all terminals.
Visitor Information is available seven days a week in the South terminal of the Airport.* These visitor centers are staffed with helpful volunteers organized by Visit Anchorage. For more information about visiting Anchorage and Alaska, go to anchorage.net. There are brochure racks located near the visitor centers and visitor guides located throughout the terminals.
The Atwood Military Lounge is open every day from 8 a.m. to 12 a.m. (midnight). Military I.D. is required. Snacks, drinks and a playroom for children are available. The lounge is located in the South Terminal, Level 1, behind the escalators.
Ted Stevens Anchorage International Airport is a non-smoking facility, as such, smoking is not permitted anywhere inside the terminal buildings. Smoking is permitted in designated smoking areas on the commercial curb of the South Terminal and North Terminal.
Skycap and porter services are available when prearranged by the airline. Passengers requesting assistance with bags and/or wheelchairs must make arrangements through their airline directly.
The Alaska Sports Hall of Fame inductee display in the South Terminal was presented to the public on Thursday, September 25, 2008. Legendary musher and charter inductee George Attla, the 'Huslia Hustler', cut the ribbon at the ceremony to present the display.
'Thanks to our partnership with the Airport and the support of our generous sponsors, the Hall will now have a home. Alaskans and visitors to the state will be able to appropriately appreciate and honor the great people, moments and events in Alaskan sports history', said Alaska Sports Hall of Fame President Harlow Robinson in his thank you to the Airport.
The Alaska Sports Hall of Fame is located adjacent to the parking garage entrance of the South Terminal and may also be accessed from Level 1 via the escalator located across from Bag Claim No. 5.
Wheelchair service is provided to passengers via the airlines as well as through private companies. Please check with your specific airline's ticket counter customer service agent to request wheelchair service for departing flights. If you have not made prior arrangements for an arriving flight, please check with your airline's gate area customer service agent for assistance.
In addition, for wheelchair service from the Rental Car Facility, please contact your specific rental car counter customer service agent for assistance.
3801 W. 43rd Avenue
Anchorage, Alaska 99517
Flight Services & Systems (FSS)
5000 International Airport Road, Room SA3490
Anchorage, Alaska 99502
(907) 245-1677/(907) 230-6855